One of the things we are often asked about is limescale and
how it might affect the Quooker boiling water tap. The Quooker’s design actively discourages the
formation of scale and makes it easy to combat.
Fortunately, scale only affects some parts of the UK, where there is
hard water, while soft water areas have no scale build-up at all.
Limescale build up is due to the presence in your domestic
water supply of calcium and magnesium salts.
Higher concentrations of these minerals signify what is known as hard
water. You can look up whether you are
likely to be affected by limescale on the Drinking Water Inspectorate’s national
hard water map. If you do live in a
hard water area, you should also be able to find information about limescale on
your local water provider’s website.
The Quooker system is designed to make scale maintenance as
simple and straightforward as possible. Firstly,
the tap head has a removable aerator which can be unscrewed and removed for
regular local cleaning. This actually
helps to prevent the build-up of scale.
Secondly, the Quooker tank comprises a cylindrical vacuum flask, which means that most of the scale will collect in one place and is therefore easy to find and simple to dispose of. We can guide you through cleaning the other places where you may find it in the system. Many rival systems use boilers or heaters, which allow limescale to collect in widely spread multiple points, and make them far more difficult to maintain.
Secondly, the Quooker tank comprises a cylindrical vacuum flask, which means that most of the scale will collect in one place and is therefore easy to find and simple to dispose of. We can guide you through cleaning the other places where you may find it in the system. Many rival systems use boilers or heaters, which allow limescale to collect in widely spread multiple points, and make them far more difficult to maintain.
We are determined that you should enjoy many happy,
trouble-free years with your Quooker, so we’ve designed ease of maintenance
into it as a feature. If you do live in
a hard water area, we offer three options for combating scale without any fuss.
There are three simple ways to tackle scale:
1. Self-cleaning. This is perfectly possible for a competent DIYer, and we’ll give you a free cleaning kit every time you need to descale
your Quooker.
2. If you don’t feel confident with
DIY, you can prevent limescale from ever reaching the tap by having a descale
filter installed. When it needs changing,
you simply clip off the old cartridge and clip on a new one in no time at all.
3. If neither of these options
appeal, you can simply give us a call and we’ll send one of our skilled
engineers to service and descale your Quooker for you.
All three options work equally well, so the choice is yours.
We’ve done everything we can in the
design of the Quooker to help you combat scale in a hard water area, because we
want you to relax and enjoy a trouble-free, kettle-free future.
